Grey Street Hotel | Newcastle upon Tyne ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

2-12 Grey Street, Newcastle upon Tyne, United Kingdom, NE1 6EE

“Perfectly situated in the heart of the city, making it effortless to explore nearby attractions and enjoy local restaurants.”view full review

Grey Street Hotel offers 49 contemporary en-suite rooms and features an award-winning Rosette restaurant. Set within a Grade II listed building, this Newcastle upon Tyne hotel combines Georgian character with modern finishes.

Rooms & Amenities

Rooms at Grey Street Hotel are styled uniquely with high ceilings and large sash windows. Accommodations include Standard Rooms, Deluxe Rooms, and exclusive Junior Suites equipped with mini-fridges, air conditioning, and White Company toiletries.

Dining Options

Leila Lily's restaurant offers an extensive menu ideal for various dining occasions, serving both elegant main courses and delicately assembled desserts. The bar features a selection of cocktails, wine, and draught beers.

Services & Leisure

Guests can benefit from three private meeting rooms capable of accommodating from 12 up to 100 people, making it suitable for events and conferences. The City Retreat Luxury Salon offers a range of beauty treatments and wellness services.

Location & Transportation

The hotel is within a 10-minute walk of Newcastle Central Station and a short distance from key landmarks such as the Tyne Bridge and Baltic Centre for Contemporary Art. Public transport options include bus and subway services accessible within walking distance.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Double Room

2 persons

8 m²

1 Double bed

Shower

Heating

room details

Standard Twin Room

2 persons

10 m²

2 Single beds

Shower

Heating

room details

Deluxe Double Room

2 persons

12 m²

1 King-size bed

Shower

Heating

room details

Deluxe Twin Room

2 persons

12 m²

2 Single beds

Shower

Heating

room details

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Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Newcastle upon Tyne400 m

Airports

Newcastle (NCL) 13.0 km

Durham Tees Valley (MME) 64.0 km

Train

Newcastle Central600 m

Bus

Bus stop500 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Cozy Decor

“The quirky room design was good, featuring unique decor that made my stay feel special.” view full review

Breakfast Delight!

“I truly enjoyed the breakfast; it was cooked fresh to order, offering a wonderful selection that satisfied my taste buds.” view full review

Excellent Toiletries

“The bathroom was well-stocked with high-quality toiletries, including a generous bottle of conditioner, which was a pleasant surprise.” view full review

Relaxing Retreat

“The spa services offered great relaxation, with discounts adding an extra incentive to unwind thoroughly during my stay.” view full review

General

No smoking on site
Free Wi-Fi
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Allergy-free rooms
Lift
Smoke detectors
Fire extinguishers
Key card access
Key access

Guest Parking

Electric kettle

Services

Pet amenities available
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast

Business

Business centre
Fax/Photocopying

Children

Cots

Spa & Leisure

Spa & wellness centre
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Make up services

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Tea and coffee facilities
Ironing facilities

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
CD player

Room decor

Carpeted floor

Location

2-12 Grey Street, Newcastle upon Tyne, United Kingdom, NE1 6EE

Map view

2-12 Grey Street, Newcastle upon Tyne, United Kingdom, NE1 6EE

City landmarks

Bridge

Gateshead Millenium Bridge

1.7 km

Gallery

Baltic Centre for Contemporary Art

1.1 km

Museum

Discovery Museum

1.1 km

Museum

Life Science Centre

900 m

Museum

The Great North Museum

1.2 km

Gallery

The Biscuit Factory

1.3 km

Museum

Victoria Tunnel

1.4 km

Mall

Eldon Square

760 m

Square

The Blue Carpet

640 m

Stadium

St James' Park

1.1 km

Church

Cathedral Church of St Mary

720 m

Gallery

Laing Art Gallery

680 m

Nearby

Night club

Newcastle Castle

270 m

Market

The Quayside

560 m

Bridge

The Tyne Bridge

430 m

Bridge

High Level Bridge

460 m

Church

Saint Nicholas Cathedral

140 m

Market

Grainger Market

410 m

Grainger Street Newcastle city centre

Grainger Town

440 m

St Nicholas Square

Newcastle Cathedral

140 m

Museum

Holy Jesus Hospital

250 m

Cinema

Tyneside Cinema

200 m

Bridge

Swing Bridge

440 m

Monument

Grey's Monument

410 m

Grey Street

60 m

Bessie Surtees House 41-44 Sandhill Quayside

Historic England

400 m

48 Westgate Rd

George Stephenson Monument

320 m

Church

St John the Baptist Church

340 m

Shopping Area

Central Arcade Newcastle

460 m

2 Old George Yard High Bridge

The Glamorous Owl

130 m

Restaurants

Marco Polo Restaurant

60 m

33 Dean Street

Longhorns Barbecue Smokehouse

50 m

10 Mosley Street

Las Iguanas

130 m

62-74 Grey Street

Zizzi - Newcastle

80 m

42 Grey Street

Dacantus

60 m

30-32 Grey Street

Tandoori Nights

50 m

17 Grey Street

Topolino Restaurant

60 m

44 Dean Street

Dog Leap Cafe

160 m

St Nicholas Square Tynemouth

Barluga

100 m

35 Grey Street

Reviews and Ratings

Reviews from guests about their experience.

John

United Kingdom, January 2025

6.8/10

The hotel has a great location, making it easy to explore nearby attractions. However, I experienced a few issues with room temperature and clarity in the dining reservation policy. Overall, it's a mixed bag-some aspects should definitely improve, especially regarding guest communication and comfort in the rooms.

Rooms

5.0

The room I stayed in was on the smaller side and had quite a strange vibe due to an overbearing artwork. The heating system was not adjustable, leading to a chilly night, and the shower was lukewarm even at its highest setting, which was disappointing.

Service

6.0

The service from the front desk staff was generally friendly, but the dining staff was less accommodating when it came to our reservation misunderstandings, which detracted from our experience.

Location

9.0

Ideally located near many bars, restaurants, and shops, the location was a highlight. It made it very easy to walk to popular spots and enjoy Newcastle's vibrant atmosphere.

Dining

5.0

Dining came with a reservation confusion that turned out to be quite frustrating. While the quality of food was good, the communication regarding our reservation left much to be desired.

Facilities

7.0

Facilities are decent and offer the essentials needed for a comfortable stay, but could use some upgrading to ensure the level of comfort expected for a boutique hotel.

Christopher

United Kingdom, December 2024

8.4/10

I recently stayed at this charming hotel in the city, and it was quite the memorable experience! The staff were genuinely lovely, making us feel right at home from the get-go. However, I did notice a few minor maintenance issues in the room, and the breakfast wait time could improve. Overall, it's a great place for a city break, especially given the nice touches and comfortable amenities.

Rooms

7.0

The room was spacious and nicely decorated, although it could use a bit of a refresh as there were some marks here and there. The temperature was a bit on the warm side, which made it feel cozy but slightly uncomfortable at times.

Service

9.0

The service was excellent and the staff went above and beyond to ensure our stay was enjoyable. They were very attentive and quick to resolve any issues we had.

Location

10.0

The hotel is brilliantly located right in the heart of the city, making it super convenient for dining, shopping, and sightseeing.

Dining

8.0

Breakfast was a high point, offering a fantastic full English, though wait times could be a bit long after ordering. Still, the quality of the food was impressive.

Facilities

8.0

The amenities included a lovely spa area that added a nice touch to our stay, perfect for unwinding after a day exploring the city.

Naomi

United Kingdom, December 2024

8.6/10

My stay was quite mixed; while the hotel is centrally located and the staff were friendly, I had some serious concerns about the condition of the rooms. The refurbishment did disrupt things, and I felt the cleanliness standards were not where they should be considering the price. Overall, it may appeal to some, but I wouldn't recommend it as a top choice.

Rooms

5.0

The rooms were in need of maintenance, with noticeable wear and issues like a hanging extraction unit. While there was charm, it wasn't up to par with expectations.

Service

8.0

The reception staff were helpful and responsive, ensuring that issues were addressed promptly during my stay.

Location

9.0

I loved the central location, making it easy to explore the nightlife and nearby attractions. It was perfect for walking around the city.

Dining

5.0

Unfortunately, the hotel was under refurbishment, and I discovered that there was no restaurant available for dining.

Facilities

5.0

The facilities felt outdated and in need of renewal, with some areas not being well maintained during my visit.

Barry

United Kingdom, November 2024

7.0/10

I expected more from this hotel, especially given its boutique appeal and central location. While I appreciated that my room was clean and warm, the noise levels were a significant downside. The unhelpful service at check-in also left a bad taste, but I did find the breakfast pleasantly diverse and tasty. Overall, it was a mixed experience and not quite worth the price I paid.

Rooms

6.0

The room was clean and warm but came with outside noise issues that disrupted my sleep.

Service

5.0

The service, particularly at check-in, was quite unhelpful, which dampened my overall experience.

Location

9.0

The location was excellent, being close to multiple attractions and easy access to central areas.

Dining

7.0

I enjoyed the breakfast which had a wide range of options, though the presentation could be improved.

Facilities

6.0

Facilities seemed standard for a boutique hotel, but nothing stood out as exceptional.

Oscar

United Kingdom, October 2024

8.0/10

I had an excellent stay at the Grey Street Hotel. The location is unbeatable, giving me easy access to dining and nightlife, and I found the room to be clean and comfortable. However, the noise from the street and an unsettling green exit light in the room could be annoying. Overall, it's a great value for the price, and I would definitely return.

Rooms

8.0

My room was spacious, clean, and beautifully decorated. The comfy bed and great amenities made it enjoyable, although the green exit light near the door was a bit bothersome at night.

Service

9.0

The reception staff were friendly and efficient, making check-in smooth and quick. They were always ready to assist with my needs, which added to the pleasant experience.

Location

10.0

The hotel is perfectly situated in the heart of Newcastle, just moments away from fantastic restaurants and vibrant nightlife. It's a short walk from the train station, making it very convenient.

Dining

6.0

Unfortunately, the restaurant was under renovation during my stay, so I couldn't experience dining there. However, the staff offered room service and drinks from the bar, which was a nice alternative.

Facilities

7.0

While I didn't get to enjoy the full dining facilities due to renovations, I appreciated the bar services and room amenities. It would have been great to have a mini-fridge in the room for drinks.

Prime location

Traffic noise