Grey Street Hotel | Newcastle upon Tyne ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

2-12 Grey Street, Newcastle upon Tyne, United Kingdom, NE1 6EE

“Perfectly situated in the heart of the city, making it effortless to explore nearby attractions and enjoy local restaurants.”view full review

Grey Street Hotel, a 4-star boutique hotel in Newcastle upon Tyne, offers 49 contemporary en-suite rooms and is linked to the award-winning Leila Lily's bar and restaurant. The property features a tranquil beauty salon and a stylish snack bar, all set within a historic Georgian building.

Rooms & Amenities

Rooms at Grey Street Hotel exhibit a blend of original Georgian features and modern touches, ensuring a unique ambiance. Each guestroom includes a mini-fridge, high ceilings, and large sash windows, complemented by complimentary high-speed Wi-Fi and White Company toiletries.

Dining Options

Guests can dine at Leila Lily's, which serves a varied menu with elegant starters, main courses, and desserts. Drinks options include a selection of cocktails, premium champagnes, and draught beers available in the stunning floral bar.

Leisure & Business

Grey Street Hotel boasts a City Retreat Luxury Salon & Day Spa, offering skin and body treatments including non-surgical face lifts and hydro-facials. Three private meeting rooms cater to events for up to 100 people, equipped with modern technology.

Location & Transport

The hotel is strategically positioned just a 10-minute walk from Newcastle Central Station and 5 minutes from Monument. Nearby landmarks include the Quayside, Holy Jesus Hospital, and the historic Grainger Market.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Double Room

Max:

2 persons

90 sq. feet

Bed options:

1 Double bed

Shower

Heating

room details

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Standard Twin Room

Max:

2 persons

110 sq. feet

Bed options:

2 Single beds

Shower

Heating

room details

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Deluxe Double Room

Max:

2 persons

130 sq. feet

Bed options:

1 King-size bed

Shower

Heating

room details

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Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Newcastle upon Tyne1400 ft

Airports

Newcastle (NCL) 8.1 mi

Durham Tees Valley (MME) 39.8 mi

Train

Newcastle Central2000 ft

Bus

Bus stop1700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Cozy Decor

“The quirky room design was good, featuring unique decor that made my stay feel special.” view full review

Breakfast Delight!

“I truly enjoyed the breakfast; it was cooked fresh to order, offering a wonderful selection that satisfied my taste buds.” view full review

Excellent Toiletries

“The bathroom was well-stocked with high-quality toiletries, including a generous bottle of conditioner, which was a pleasant surprise.” view full review

Relaxing Retreat

“The spa services offered great relaxation, with discounts adding an extra incentive to unwind thoroughly during my stay.” view full review

General

No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Allergy-free rooms
Lift
Smoke detectors
Fire extinguishers
Key card access
Key access

Guest Parking

Electric kettle

Services

Pet amenities available
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast

Business

Business centre
Fax/Photocopying

Children

Cots

Spa & Leisure

Spa & wellness centre
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Make up services

Room features

Air conditioning
Heating
Sitting area
Tea and coffee facilities
Ironing facilities

Self-catering

Electric kettle

Media

Flat-screen TV

Room decor

Carpeted floor

Location

2-12 Grey Street, Newcastle upon Tyne, United Kingdom, NE1 6EE

Map view

2-12 Grey Street, Newcastle upon Tyne, United Kingdom, NE1 6EE

City landmarks

Bridge

Gateshead Millenium Bridge

1.0 mi

Gallery

Baltic Centre for Contemporary Art

3600 ft

Museum

Discovery Museum

3700 ft

Museum

Life Science Centre

3000 ft

Museum

The Great North Museum

4000 ft

Gallery

The Biscuit Factory

4300 ft

Museum

Victoria Tunnel

4600 ft

Mall

Eldon Square

2500 ft

Square

The Blue Carpet

2100 ft

Stadium

St James' Park

3700 ft

Church

Cathedral Church of St Mary

2400 ft

Gallery

Laing Art Gallery

2300 ft

Nearby

Night club

Newcastle Castle

900 ft

Market

The Quayside

1900 ft

Bridge

The Tyne Bridge

1500 ft

Bridge

High Level Bridge

1600 ft

Church

Saint Nicholas Cathedral

500 ft

Market

Grainger Market

1400 ft

Grainger Street Newcastle city centre

Grainger Town

1500 ft

St Nicholas Square

Newcastle Cathedral

500 ft

Museum

Holy Jesus Hospital

900 ft

Cinema

Tyneside Cinema

700 ft

Bridge

Swing Bridge

1500 ft

Monument

Grey's Monument

1400 ft

Grey Street

200 ft

Bessie Surtees House 41-44 Sandhill Quayside

Historic England

1400 ft

48 Westgate Rd

George Stephenson Monument

1100 ft

Church

St John the Baptist Church

1200 ft

Shopping Area

Central Arcade Newcastle

1600 ft

2 Old George Yard High Bridge

The Glamorous Owl

500 ft

Restaurants

Portofinos Restaurant

100 ft

Churchill House 12A Mosley Street

Longhorns Barbecue Smokehouse

200 ft

10 Mosley Street

Marco Polo Restaurant

200 ft

33 Dean Street

Las Iguanas

500 ft

62-74 Grey Street

Zizzi - Newcastle

300 ft

42 Grey Street

Tandoori Nights

200 ft

17 Grey Street

Topolino Restaurant

200 ft

44 Dean Street

Nadon Thai

300 ft

32-34 Mosley Street

Barluga

400 ft

35 Grey Street

Dog Leap Cafe

600 ft

St Nicholas Square Tynemouth

Reviews and Ratings

Reviews from guests about their experience.

76%

loved their spa retreat and can’t wait to return.

Prime location

Friendly service

Traffic noise

Green exit light

7.6/10

Very good

Rooms

6.0

Location

9.4

Service

7.2

Dining

5.4

John

United Kingdom, January 2025

6.8/10

The hotel has a great location, making it easy to explore nearby attractions. However, I experienced a few issues with room temperature and clarity in the dining reservation policy. Overall, it's a mixed bag-some aspects should definitely improve, especially regarding guest communication and comfort in the rooms.

Rooms

5.0

The room I stayed in was on the smaller side and had quite a strange vibe due to an overbearing artwork. The heating system was not adjustable, leading to a chilly night, and the shower was lukewarm even at its highest setting, which was disappointing.

Service

6.0

The service from the front desk staff was generally friendly, but the dining staff was less accommodating when it came to our reservation misunderstandings, which detracted from our experience.

Location

9.0

Ideally located near many bars, restaurants, and shops, the location was a highlight. It made it very easy to walk to popular spots and enjoy Newcastle's vibrant atmosphere.

Dining

5.0

Dining came with a reservation confusion that turned out to be quite frustrating. While the quality of food was good, the communication regarding our reservation left much to be desired.

Facilities

7.0

Facilities are decent and offer the essentials needed for a comfortable stay, but could use some upgrading to ensure the level of comfort expected for a boutique hotel.

Christopher

United Kingdom, December 2024

8.4/10

I recently stayed at this charming hotel in the city, and it was quite the memorable experience! The staff were genuinely lovely, making us feel right at home from the get-go. However, I did notice a few minor maintenance issues in the room, and the breakfast wait time could improve. Overall, it's a great place for a city break, especially given the nice touches and comfortable amenities.

Rooms

7.0

The room was spacious and nicely decorated, although it could use a bit of a refresh as there were some marks here and there. The temperature was a bit on the warm side, which made it feel cozy but slightly uncomfortable at times.

Service

9.0

The service was excellent and the staff went above and beyond to ensure our stay was enjoyable. They were very attentive and quick to resolve any issues we had.

Location

10.0

The hotel is brilliantly located right in the heart of the city, making it super convenient for dining, shopping, and sightseeing.

Dining

8.0

Breakfast was a high point, offering a fantastic full English, though wait times could be a bit long after ordering. Still, the quality of the food was impressive.

Facilities

8.0

The amenities included a lovely spa area that added a nice touch to our stay, perfect for unwinding after a day exploring the city.

Naomi

United Kingdom, December 2024

8.6/10

My stay was quite mixed; while the hotel is centrally located and the staff were friendly, I had some serious concerns about the condition of the rooms. The refurbishment did disrupt things, and I felt the cleanliness standards were not where they should be considering the price. Overall, it may appeal to some, but I wouldn't recommend it as a top choice.

Rooms

5.0

The rooms were in need of maintenance, with noticeable wear and issues like a hanging extraction unit. While there was charm, it wasn't up to par with expectations.

Service

8.0

The reception staff were helpful and responsive, ensuring that issues were addressed promptly during my stay.

Location

9.0

I loved the central location, making it easy to explore the nightlife and nearby attractions. It was perfect for walking around the city.

Dining

5.0

Unfortunately, the hotel was under refurbishment, and I discovered that there was no restaurant available for dining.

Facilities

5.0

The facilities felt outdated and in need of renewal, with some areas not being well maintained during my visit.

Barry

United Kingdom, November 2024

7.0/10

I expected more from this hotel, especially given its boutique appeal and central location. While I appreciated that my room was clean and warm, the noise levels were a significant downside. The unhelpful service at check-in also left a bad taste, but I did find the breakfast pleasantly diverse and tasty. Overall, it was a mixed experience and not quite worth the price I paid.

Rooms

6.0

The room was clean and warm but came with outside noise issues that disrupted my sleep.

Service

5.0

The service, particularly at check-in, was quite unhelpful, which dampened my overall experience.

Location

9.0

The location was excellent, being close to multiple attractions and easy access to central areas.

Dining

7.0

I enjoyed the breakfast which had a wide range of options, though the presentation could be improved.

Facilities

6.0

Facilities seemed standard for a boutique hotel, but nothing stood out as exceptional.

Oscar

United Kingdom, October 2024

8.0/10

I had an excellent stay at the Grey Street Hotel. The location is unbeatable, giving me easy access to dining and nightlife, and I found the room to be clean and comfortable. However, the noise from the street and an unsettling green exit light in the room could be annoying. Overall, it's a great value for the price, and I would definitely return.

Rooms

8.0

My room was spacious, clean, and beautifully decorated. The comfy bed and great amenities made it enjoyable, although the green exit light near the door was a bit bothersome at night.

Service

9.0

The reception staff were friendly and efficient, making check-in smooth and quick. They were always ready to assist with my needs, which added to the pleasant experience.

Location

10.0

The hotel is perfectly situated in the heart of Newcastle, just moments away from fantastic restaurants and vibrant nightlife. It's a short walk from the train station, making it very convenient.

Dining

6.0

Unfortunately, the restaurant was under renovation during my stay, so I couldn't experience dining there. However, the staff offered room service and drinks from the bar, which was a nice alternative.

Facilities

7.0

While I didn't get to enjoy the full dining facilities due to renovations, I appreciated the bar services and room amenities. It would have been great to have a mini-fridge in the room for drinks.

Prime location

Traffic noise